List of services

Issue of customs declaration
Service Description

This service allows customers to obtain a land, sea or air customs declaration, complete the clearance procedures and pay applicable customs taxes (duties) according to the GCC Common Customs Law in order to move the goods from outside, inside or across the UAE. This service is limited to the following types:

  • Issue of Import declaration (commercial – personal – clearance of postal parcels – removal of goods out of the free zones):

    It is the process of admitting goods into the UAE for commercial or non-commercial purposes, whether by sea, air or land. The competent customs office will collect the customs taxes “duties” levied on imported goods in accordance with the common customs tariff, excluding goods exempted under the provisions of the GCC Common Customs Law, the Unified Economic Agreement of the GCC Arab states or any other international agreement within the framework of the Council.

  • Export and Re-export declarations (export of national products – temporary exportation – re-export of foreign goods – temporary re-exportation – deposit with the free zones). Issue of Export declaration:

    It is the process of transfer/selling of goods from a licensed company in the UAE to an importer located outside the country. Customs taxes (duties) are not levied on this type of goods as these goods, which are exported from the local market, are deemed to be duty-paid or locally manufactured.

  • Export and Re-export declarations (export of national products – temporary exportation – re-export of foreign goods – temporary re-exportation – deposit with the free zones)
    Issue of Export declaration:

    It is the process of transfer/selling of goods from a licensed company in the UAE to an importer located outside the country. Customs taxes (duties) are not levied on this type of goods as these goods, which are exported from the local market, are deemed to be duty-paid or locally manufactured.

    Re-export:

    It is the process of exporting goods of foreign origin that were previously imported, against a deposit or a bank guarantee (in an amount equivalent to the sum of the customs tax ‘duty’), provided that the goods intended to be re-exported are the same imported goods in terms of quality, quantity, indications, signs and brands. The period, during which the goods can stay in the Emirate, may not exceed six months. The deposit will be refunded after the goods exit the country. If part of the goods is sold in the UAE, the customs taxes (duties) will apply to the quantity sold. The remainder of the deposit will be refunded, in addition to the goods of foreign origin that come from the local market.

  • Transit declaration:

    It is the transit of imported goods from outside the UAE for the interest of an importer located outside the UAE. The goods must be addressed in the name of the importer or in the name of a carrier agent licensed by the local licensing authorities on behalf of the importer. The completion of the customs declaration will be merely for registration of the goods while they transit across the territories of the UAE to the final destination. A deposit amount equivalent to the applicable customs taxes (duties) on the total value of goods will be collected to guarantee that the goods exit from the UAE within 30 days from the date of the transaction.

  • Temporary Admission declaration:

    It is the admission of goods of foreign origin into the UAE for specific purposes and periods of time under customs declarations and against financial guarantees equivalent to the applicable customs taxes (duties). These goods will be re-exported or locally cleared after collection of applicable taxes (duties) and fees and submission of necessary approvals.

Service Delivery Requirements* The company must be registered with RAK Customs Department (Importer code).
Service Requirements

  • Import Declaration (Commercial – Personal)

    The following documents must be attached to the unified “single” customs declaration:

    Original invoice issued from the country of origin (sea, air or land)
    Original certificate of origin (authenticated), only for commercial importation by (sea, air or land)


    Requirements:

    • Delivery order from the shipping agent (sea or air)
    • Bill of lading\Airway bill issued by the carrier (sea or air)
    • Packing list (sea or air)
    • Approvals of competent authorities in the UAE to importation of restricted goods (sea, air or land)
    • Manifest (sea or air)

  • Clearance of imported postal parcels

    The following documents must be attached to the unified “single” customs declaration:

    Invoice for parcels of a commercial nature
    Certificate of origin for parcels of a commercial nature


    Requirements:

    • Postal notification for postal parcels

  • Removal of goods out of the free zones

    The following documents must be attached to the unified “single” customs declaration:

    Original invoice issued from the country of origin
    Original certificate of origin (authenticated)


    Requirements:

    • Packing list – Approvals of competent authorities in the UAE to importation of restricted goods
    • Manifest

  • Export

    The following documents must be attached to the unified “single” customs declaration:

    Copy of the original invoice indicating the country of origin (sea, air or land)


    Requirements:

    • Packing list with quantities, number of items and related HS codes (sea, air or land)
    • No Objection letter from the competent authorities in case of importation of restricted goods (sea, air or land)

  • Re-export of goods

    The following documents must be attached to the unified “single” customs declaration:

    Copy of the first Import declaration (sea, air and land) – Invoice (sea, air or land)


  • Temporary re-exportation

    The following documents must be attached to the unified “single” customs declaration:

    Requirements:

    • Invoice indicating the country of origin
    • Packing list

  • Deposit with the free zones

    The following documents must be attached to the unified “single” customs declaration:

    Requirements:

    • Copy of the original invoice indicating the country of origin
    • Packing list with quantities, number of items and related HS codes

  • Transit declaration

    Requirements:

    • Bill of lading\Airway bill (sea and air)
    • Invoice (if available)
    • Manifest. (land)

  • Temporary admission

    The following documents must be attached along to the unified “single” customs declaration:

    Original invoice indicating the country of original


    Requirements:

    • Delivery order for importation by air or sea
    • Bill of lading\Airway bill for importation by air or land
    • Approvals of the competent authorities in the UAE to importation of restricted goods (sea, air or land)
    • Manifest (sea or air)
    • Packing list
Service Fee
  • Import Declaration for Exempted Goods AED 80
  • Import Declaration for Dutiable Goods AED 70
  • Export and Temporary Exportation Declarations AED 100
  • Transit Declaration AED 50
  • Temporary Admission Declaration AED 80
Service Description

It is a service provided by RAK Customs Department for its customers to prove that the goods have exited from the customs centre and arrived at the final destination in order for the customers to reclaim the deposit paid in lieu of customs duties on the shipment.

Service Delivery RequirementsArrival of the goods at their destination within 72 hours from leaving the first point of entry. The customs seal must remain intact during this period.
Service Requirements
    • The customs declaration issued by the first point of entry.
    • The exit\entry certificate issued by the first point of entry.
Service Fee
  • Approval and Endorsement Fee AED 20
Service Description

It is a service provided by RAK Customs Department to issue a Vehicle Clearance Certificate (VCC) with the vehicle details, so that it can be registered inside or outside the UAE.

Service Delivery Requirements—-
Service Requirements
    • Vehicle Export Certificate from the Traffic and Licensing Department
    • Interpol check
    • Original copy of the customs declaration
    • Inspection report to establish that the vehicle chassis number is in conformity with the customs declaration
Service Fee
  • Per Vehicle Clearance Certificate (VCC) AED 30
Service Description

This service allows customers to obtain a manifest for goods transported by land or sea means of transport.

Service Delivery Requirements—-
Service Requirements
    • Issue of Importer code
    • Manifest
    • Packing list
Service Fee
  • Per Dhow Manifest AED 20
  • Per Vessel Manifest AED 25
Service Description

It is a service provided by RAK Customs Department for its customers in order to determine the value of the goods not having an invoice to state their value, or in order to settle any dispute over the value of the invoice submitted by the customer and the correct customs value according to the provisions of the GCC Common Customs Law.

Service Delivery Requirements—-
Service Requirements
    • The detailed original invoice, under which the goods have been purchased, must be attached. The customs centre manager may allow the goods to be cleared without presenting the original invoices and documents against a guarantee refundable within 45 days from the registration date of the customs declaration after submission of the originals.
    • The value must be proved by producing all documents according to the provisions and rules set forth in the Rules of Implementation.
    • Customs may request all documents, contracts, correspondence and other relevant documents without having to accept all that is stated in these documents or in the invoices themselves.
    • The customs may request translation of the invoices and other relevant documents in accordance with the customs tariff.
Service Fee
  • N/A
Service Description

It is a service provided by RAK Customs Department for its customer to classify goods according to their nature, use or production origin and applicable duties in accordance with the GCC Unified Customs Tariff.

Service Delivery Requirements—-
Service Requirements
  • An invoice which must include the goods description.
    • Images of the goods (if available)
    • Customs declaration (if available)
Service Fee
  • Per HS Code AED 25
  • Per the GCC Common Customs Tariff CD AED 50
Service Description

The declaration of cash or cheques carried by passengers or companies to the customs officer, whether verbally or in writing by filling in the cash declaration form prepared by the Central Bank to declare cash if it exceeds the ceiling allowed to be entered into the UAE, that is, AED 100,000 or equivalent in other currencies.

Service Delivery Requirements—-
Service Requirements
    • All passengers must declare any cash or cheques exceed AED 100,000.
    • The cash declaration/disclosure form must be completed and presented by the passenger to the customs officer, who will verify the currencies, negotiable bearer monetary/financial instruments and precious metal and stones to the information declared.
    • The customs officer will then make an entry into the electronic system, stamp the cash declaration/disclosure form and handing out a copy to the customer.
    • The passenger will be then allowed to enter/exit the UAE.
    • The aforesaid ceiling applies to a passenger aged 18 years old or above. Cash amount carried to by those who are less than 18 years old will be added to the ceiling allowed to their guardian.
    • Companies and financial and non-financial institutions must disclose any cheque or sum of cash regardless its value even if it is via cargo or packages.
    • The Customs offices will communicate the details of the cash declaration/disclosure to the competent authority.
Service Fee
  • N/A
Service Description

An online service, through which responses to customs enquiries will be provided.

Service Delivery Requirements—-
Service Requirements
    • Attachments and documents relating to the submitted enquiry.
Service Fee
  • N/A
Service Description

It is a service provided by RAK Customs Department to supply statistics for trade movement of companies registered with the Department.

Service Delivery Requirements—-
Service Requirements
    • Copy of the trade license of the company
    • Copy of the ID of the person concerned
    • Official letter from the company to request related statistics.
Service Fee
  • AED 100
Service Description

A customs document that allows the entry and exit through gates of customs zones. It contains details of the shipment, such as the number, quantity and weight along with details of the driver and vehicle.

Service Delivery Requirements—-
Service Requirements
    • The customs document issued to release the goods.
    • Invoice of a non-commercial nature
    • Delivery order
    • The approved official letter from the competent authority permitting the entry/exit
Service Fee
  • Per Gate PassAED 20
Service Description

An online service, through which reports on potential attempts to smuggle prohibited and restricted items are filed by all community members.

Service Delivery RequirementsDocuments and attachments relating to the report filed, if any.
Service Requirements
N/A
Service Fee
  • N/A
Issue of Importer Code
Service Description

This service allows customers to register with RAK Customs Department in order to be able to legally and officially transact with the Department.

Service Delivery Requirements—-
Service Requirements

  • Issue of Importer code to public organizations

    The following documents must be attached:

    Requirements:

    • Valid license issued by the competent authority
    • Copy of a valid passport and visa of the authorized signatory
    • Copy of the ID

  • Issue of Importer code to (miscellaneous) companies

    The following documents must be attached:

    Requirements:

    • Valid license issued by the competent authority
    • Copy of a valid passport and visa of the authorized signatory
    • Copy of the ID

  • Issue of Importer code to GCC companies

    The following documents must be attached:

    Requirements:

    • Valid license issued by the competent authority in the GCC State
    • Copy of a valid passport of the authorized signatory

  • Issue of Importer code to foreign companies

    The following documents must be attached:

    Requirements:

    • Valid license issued by the competent authority in a state outside the GCC framework
    • Copy of a valid passport and visa of the authorized signatory

  • Issue of Importer code to free zone companies

    The following documents must be attached:

    Requirements:

    • Valid license issued by the competent authority
    • Copy of a valid passport and visa of the authorized signatory
    • Copy of the ID

  • Issue of Importer code to duty-free shops

    The following documents must be attached:

    Requirements:

    • Valid license issued by the competent authority
    • Copy of a valid passport and visa of the authorized signatory
    • Copy of the ID

  • Issue of Importer code to diplomatic corps

    The following documents must be attached:

    Requirements:

    • Official letter from the diplomatic corps

  • Issue of Importer code to ministries and government departments

    The following documents must be attached:

    Requirements:

    • Official letter from the the ministry or the government department

  • Issue of Importer code to national factories

    The following documents must be attached:

    Requirements:

    • Valid license issued by the competent authority
    • Valid industrial production license

  • Issue of Importer code to the Armed Forces and the Internal Security Forces

    The following documents must be attached:

    Requirements:

    • Official letter from the Armed Forces or the Internal Security Forces

  • Issue of personal Importer code (UAE National)

    The following documents must be attached:

    Requirements:

    • Copy of a valid passport
    • Copy of the ID

  • Issue of personal Importer code (non-national)

    The following documents must be attached:

    Requirements:

    • Copy of a valid passport and visa
    • Copy of the ID

  • Issue of personal Importer code (GCC States)

    The following documents must be attached:

    Requirements:

    • Copy of a valid passport
    • Copy of the ID(if any)

  • Issue of personal Importer code (non-resident)

    The following documents must be attached:

    Requirements:

    • Copy of a valid passport
    • Copy of the entry visa

  • Issue of Importer code (Media Zone companies)

    The following documents must be attached:

    Requirements:

    • Valid license issued by the competent authority
    • Copy of a valid passport and visa of the authorized signatory
    • Copy of the ID
Service Fee
  • Issuance Fees AED 100
  • Annual Renewal Fees AED 25
Service Description

This service allows customers to license a (public\private) customs warehouse with RAK Customs Department in order to be able to legally and officially transact with the Department Request for facility statement and issue of bank deposit form (attachments\ details\ request for amendment of details (increasing\reduction of facility account limit and authorized persons\ request for issue of facility customer card (White Card\ cancellation of facility service)

  • Registration of public customs clearance companies
  • Registration of an importer to undertake private clearance
Service Delivery RequirementsLicensing of a public\private customs warehouse
Service Requirements
An official letter stamped and signed by the company
Service Fee
  • for Licensing of a Public Customs WarehouseAED 50,000
  • for Licensing of a Private Customs WarehouseAED 25,000
Service Description

A certificate issued by the Customs Department to the Department of Economic Development (DED) and Ras Al Khaimah Economic Zones (RAKEZ) advising that the Department has no objection to (issuing a license, renewing a license, adding an activity, changing the owner, cancelling a license, opening a branch, or adding a partner)

Service Delivery Requirements‘To whom it may concern’ certificate
Service Requirements
‘To whom it may concern’ application form
Service Fee
  • Issuance fee (new or renewal) AED 700
  • Addition of a partner or change of the ownerAED 250
Service Description

This service allows customers to register customs clearance companies with RAK Customs Department in order to be able to legally and officially transact with the Department.

  • Registration of customs clearance companies
  • Registration of public clearance companies
  • Registration of an importer to undertake private clearance
Service Delivery RequirementsRegistration of customs clearance companies
Service Requirements
‘Registration of customs clearance companies’ application form
Service Fee
  • AED 700
Service Description

A customs document that allows the entry and exit through gates of customs zones. It contains details of the shipment, such as the number, quantity and weight along with details of the driver and vehicle.

Service Delivery Requirements Amendment of customs representative\broker details
Service Requirements
‘Amendment of customs broker\representative details’ application form
Service Fee
  • None
Inspection and examination for the purposes of customs release
Service Description

It is a service provided by the Customs Department to customers through the inspection and examination of shipments, and inbound and outbound modes of transport at customs zones and which are intended for total or partial clearance under one of the customs procedures after completion of registration and documentation procedures for applying for issue of approved customs declarations.

Service Delivery Requirements
  • The customs declaration made by the clearance companies
  • Approvals of competent authorities
Service Requirements
The customs declaration along with all its attachments
Service Fee
  • None
Service Description

The power given to the competent employees of the Customs Department to inspect and examine goods (under different types of customs declaration) at areas of customs jurisdiction when entering and exiting the customs posts.

Service Delivery Requirements—-
Service Requirements
The inspection and examination report based on the customs declaration issued by the customs post.
Service Fee
  • As per Customs Circular No. 19 of 2011 concerning the UAE Customs Services Charges
Service Description

The power given to the competent employees of the Customs Department to search passengers and their baggage at customs areas of jurisdiction when entering or exiting the customs posts.

Service Delivery Requirements—-
Service Requirements
The inspection and examination report based on the customs declaration issued by the customs post.
Service Fee
  • As per Customs Circular No. 19 of 2011 concerning the UAE Customs Services Charges
Service Description

The power given to the competent employees of the Customs Department to inspect means of transport at customs areas of jurisdiction when entering or exiting the customs posts.

Service Delivery Requirements—-
Service Requirements
The inspection and examination report based on the customs declaration issued by the customs post.
Service Fee
  • As per Customs Circular No. 19 of 2011 concerning the UAE Customs Services Charges
Refund of cash deposits and release of bank guarantees
Service Description

Refund of cash deposits and release of bank guarantees following the provision of proof that the goods have left the country through any point of exit, presentation of original documents, and cancellation of a customs clearance company or presentation of a customs exemption resolution.

Service Delivery Requirements—-
Service Requirements

  • Import for re-export

    Submission of one of the following documents is required:
    • Copy of the Re-export declaration
    • Copy of the deposit with the free zones and duty-free shops declaration
    • Certificate of discharge authenticated by the competent authorities to state the entry of the re-exported goods

  • Deposit with the free zones and duty-free shops

    Submission of one of the following documents is required:
    • Copy of the Transit declaration in case of transit to the free zones.
    • Copy of the Transit declaration in case of transit to the outside of the GCC States.
    • Copy of the deposit with the free zones and duty-free shops declaration.
    • Copy of the Import declaration, which proves offering the goods for local consumption and payment of the applicable customs tax “duties”.
    • Certificate of discharge authenticated by the competent authorities to state the entry of the re-exported goods.

  • Deposit with the customs warehouses

    Submission of one of the following documents is required:
    • Copy of the Re-export declaration in case of re-exportation to other customs warehouses.
    • Copy of the Re-export declaration in case of exportation to the free zones.
    • Copy of the Re-export declaration in case of re-exportation to the outside of the GCC States.
    • Copy of the Import declaration, which proves offering the goods for local consumption and payment of the applicable customs tax “duties”.
    • Certificate of discharge authenticated by the competent authorities to state the entry of the re-exported goods.

  • Transit

    Submission of one of the following documents is required:
    • Copy of the Transit declaration.
    • Copy of the deposit with the free zones declaration in case of deposit with the free zones.
    • Certificate of discharge authenticated by the competent authorities to state the entry of the re-exported goods.
    • Copy of the Import declaration, which proves offering the goods for local consumption and payment of the applicable customs tax “duties”.

  • Industrial exemption

    Submission of one of the following documents is required:
    • Industrial exemption form
    • Industrial exemption resolution

  • Temporary admission

    Submission of one of the following documents is required:
    • Copy of the Re-export declaration
    • Copy of the deposit with the free zones, duty-free shops or customs stores and warehouses declaration.
    • Copy of the Import declaration, which proves offering the goods for local consumption and payment of the applicable customs tax “duties”.
    • Certificate of discharge authenticated by the competent authorities to state the entry of the re-exported goods

  • Transportation by couriers

    • Authenticated copy of the customs declaration

  • Deposit against missing original documents

    Submission of one of the following documents is required:
    • Original documents (invoice – certificate of origin, etc.)
Service Fee
  • As per Customs Circular No. 19 of 2011 concerning the UAE Customs Services Charges
Recording of commercial agencies
Service Description

The service of commercial agency recording allows companies to record their commercial agencies with RAK Customs Department after being registered with the Ministry of Economy.

Service Delivery Requirements—-
Service Requirements
    • Letter from the company to request the commercial agency recording
    • ID of the applicant
    • Company’s trade license
    • A Commercial Agency Registration Certificate from the Ministry of Economy
Service Fee
  • AED 200
Service Description

This service allows customers to record trademarks (i.e. any word, name or symbol of a device or any combination thereof) in use or intended to be used in trade in order to identify and distinguish the trademark from suppliers of other similar trademarks and in order to indicate to the source of the trademark. This service also allows maintaining and updating of the Customs database for intellectual property rights after completion of necessary procedures and prior registration with the UAE Ministry of Economy. To apply for this service, the customer must fill in and submit the trademark recording for customs protection purposes application to RAK Customs IPR Protection section after collection of registration fees.

Service Delivery Requirements—-
Service Requirements
    • Letter from the company to request the recording of the trademark
    • ID of the applicant
    • Copy of the company’s trade license
    • Copy of the Power of Attorney authenticated by the mother company
    • Copy of the trademark
    • A Trademark Registration Certificate from the Ministry of Economy
Service Fee
  • AED 200
Service Description

This service allows the deletion of trademark of trademark (i.e. any word, name or symbol of a device or any combination thereof) from the trademark register after completing the deletion request form.

Service Delivery Requirements
  • Issue of Importer code
  • Trademark Registration Certificate issued by the Ministry of Economy
Service Requirements
    • Letter from the company to request the deletion of trademark recording
    • ID of the applicant
    • Copy of the company’s trade license
    • Copy of the Power of Attorney authenticated by the mother company
    • Copy of the trademark
Service Fee
  • N/A
Service Description

Through this service, the owner of a trademark, or his legal representative, can submit a request for inspection of goods that are being suspected of infringing the Intellectual Property Rights (IPR) (trademarks\copyright\ industrial property right) , providing that a proof is submitted to indicate that such goods are en route to one of the UAE customs points of entry\exit or that the goods are present at one of these points.

Service Delivery Requirements
  • A complaint in writing by the owner of the trademark
  • Copy of a valid trademark registration certificate
  • Copy of the Power of Attorney
  • A undertaking in writing to cover all intervention, inspection and storage costs
  • The person concerned, or his authorized representative, must attend in person
Service Requirements
    • A complaint in writing by the owner of the trademark
    • Copy of a valid trademark registration certificate
    • Copy of the Power of Attorney
    • A undertaking in writing to cover all intervention, inspection and storage costs
    • The person concerned, or his authorized representative, must attend in person
    • The customs declaration
Service Fee
  • Request for validation through customs inspection of an IPR infringement case AED 2000
  • Refundable guarantee for validity of customs inspection of an IPR infringement case AED 5000
  • Request for customs inspection for an IPR infringement complaint during official holidays AED 1000
  • Request for urgent customs inspection services upon a request by the person concerned AED 500
Service Description

Through this service, the owner of the commercial agency, or his legal representative, can submit a request for inspection of goods that are being suspected of infringing the Intellectual Property Rights (IPR) (trademarks\copyright\ industrial property right) , providing that a proof is submitted to indicate that such goods are en route to one of the UAE customs points of entry\exit or that the goods are present at one of these points.

Service Delivery Requirements
  • A complaint in writing by the owner of the commercial agency
  • Copy of a valid commercial agency registration certificate
  • Copy of the Power of Attorney
  • A understaking in writing to cover all intervention, inspection and storage costs
  • The person concerned, or his authorized representative, must attend in person
  • The customs declaration
Service Requirements
    • A letter from the Ministry of Economy stating that the commercial agency is amended for the agent
    • Trade license
    • A letter from the comther company to request amendment of the trademark certificate
Service Fee
  • Request for validation through customs inspection of an IPR infringement case AED 2000
  • Refundable guarantee for validity of customs inspection of an IPR infringement case AED 5000
  • Request for customs inspection for an IPR infringement complaint during official holidays AED 1000
  • Request for urgent customs inspection services upon a request by the person concerned AED 500
Customs Exemption
Service Description

This service grants national industrial facilities and factories an exemption from applicable customs taxes (duties) on their imports of machinery, equipment, spare parts, raw material and semi-manufactured material required for production. This aims at encouraging and supporting national industry to compete in local and global markets in a way that is consistent with the regional and international agreements, especially the WTO Agreement.

There are seven types of customs exemptions, namely:
  • Diplomatic Exemption
  • Military Exemption
  • Industrial Exemption
  • Personal Exemption
  • Exemption of the imports of philanthropic societies
  • Exemption of returned goods
  • Exemption of the imports of People of Determination
Service Delivery Requirements
  • Issue of Importer code
  • Submission of a request to the Ministry of Economy
  • Industrial production license issued by the Ministry of Economy
  • Invoice
  • Certificate of origin
  • Approval of the competent authorities if the HS code is restricted
Service Requirements

  • Diplomatic exemptions (foreign corps)

    • A letter from the company\entity
    • invoice
    • the customs declaration issued by the Ministry of Foreign Affairs

  • Military exemptions

    • A letter from the Military Forces or the Internal Security Forces (advising that the shipment belongs to them)
    • Import\export permit (in case of armoured vehicles)
    • a letter from the company
    • invoice
    • certificate of origin (in case of indirect importation)

  • Industrial exemption

    • Customs exemption certificate (Form B) issued to the first point of entry by the competent authority of the GCC final destination (in case of imports of an industrial facility)
    • Original invoice
    • Original certificate of origin
    • Industrial production license issued by the Ministry of Economy
    • Approval of the competent authority (if the HS code is restricted)

  • Exemption of personal effects and used household items

    • Copy of the ID, passport or visa
    • Detailed packing list for the used household items
    • Commercial invoice for the new personal effects and household items

  • Exemption of personal effects and gifts carried by passengers

    • Copy of the ID, passport or visa

  • Exemption of the imports of philanthropic societies

    • An exemption letter from the authorized government authority in any of the GCC States
    • Original invoice
    • Certificate of Origin

  • Exemption of returned goods

    • Copy of the Export, Re-export or Temporary exportation declaration and its attachments
    • Invoice for the value of addition caused to the goods\means of transport
    • Copy of the registration (Mulkiya) in the member state issued from the competent authority for the means of transport

  • Exemption of the imports of People of Determination

    • An exemption letter from the authorized government authority in any of the GCC States
    • Original invoice
    • Certificate of Origin, with the exception to individuals
Service Fee
  • AED 100